What Is the OX App Suite and How Can It Help My Business?

What Is the OX App Suite and How Can It Help My Business?

Short answer: OX App Suite is business email that’s simple, fast, and secure. It gives your team professional email, shared calendars, contacts, and tasks in one clean inbox—without the bloat you don’t need. It runs in your browser and on your phone, and it works with your current domain.

Why businesses choose OX App Suite

  • It’s easy to use: clean layout, quick search, zero learning curve for non-technical users.
  • Shared work tools: calendars, contact lists, and task lists that the whole team can see.
  • Serious security: strong spam and malware filtering, TLS in transit, and account-level controls.
  • Works with what you have: keeps your domain, supports common mail apps via IMAP/SMTP, and syncs calendars/contacts via CalDAV/CardDAV.
  • Local support: set up and guided by IDS Hosting in South Africa, with clear steps if you’re moving from cPanel webmail or another provider.

What you actually get (in plain language)

  • OX Mail: a fast inbox with powerful search, quick filters, and smart threading.
  • Calendar & Contacts: share calendars with your team, send invites, see availability, and keep one company address book.
  • Tasks: assign, track, and sort by due date—simple, built-in, and no extra app needed.
  • Mobile access: use your phone’s native Mail and Calendar apps, or log in via the web app on any device.
  • Drive (optional): cloud storage and file sharing available on the Productivity plan.

Work Better Together with OX App Suite + Productivity

The Productivity plan turns OX App Suite into a full collaboration hub. It’s designed for teams who need to share, edit, and communicate—all in one place.

OX Drive — Share and collaborate securely

  • Share files or folders instantly with your team—no lost attachments or external storage.
  • Control who can view, edit, or comment.
  • Automatic version history so nothing gets lost.
  • Replace risky attachments with clean, secure share links.

Everyone works from the same version of a document, safely and efficiently.

OX Documents — Edit together in real time

  • Includes OX Text, OX Spreadsheet, and OX Presentation.
  • Works with Microsoft Office-compatible files (.docx, .xlsx, .pptx).
  • See team edits live with colour-coded cursors and comments.
  • Add notes, track changes, and collaborate from anywhere.

No more endless “final_v4_revised” email attachments—everyone works in one place.

OX Chat — Team messaging made simple

  • Create project or team chat channels.
  • Share OX Drive files directly in chat.
  • Convert a chat into a task or calendar event instantly.

Seamless integration between all tools

Mail, Calendar, Drive, Documents, and Chat all connect naturally. Attach a file from Drive in an email, schedule a follow-up meeting in Calendar, or discuss a document in Chat—within the same interface.

Why teams love the Productivity plan

  • Fewer apps to juggle—everything’s in one workspace.
  • Keeps your company data secure and private.
  • Saves time and simplifies workflows.
  • Backed by IDS Hosting’s local support and setup assistance.

What’s different vs cPanel webmail

  • Cleaner inbox: faster navigation and better conversation view.
  • Built-in sharing: team calendars and company contacts by default.
  • Smart admin controls: manage identities, enforce password rules, and stop risky forwarding.

Non-obvious wins our clients love

  • Smart search operators: find emails by sender, date, or attachment in seconds.
  • Multiple identities: send mail as sales@ or accounts@ from one login with separate signatures.
  • Server-side rules: automatically sort messages, even when your computer is off.
  • Safer attachments: preview and scan before downloading.

Security that’s not just marketing

  • Advanced spam and malware filtering.
  • TLS encryption between compatible mail servers.
  • SPF, DKIM, and DMARC alignment for trusted delivery.
  • Optional two-factor authentication (2FA) for key accounts.

Who is OX App Suite best for?

  • Owner-managed SMEs who want reliable, secure business email without the complexity of corporate systems.
  • Teams moving off cPanel webmail that need better search, sharing, and organisation.
  • Service-based businesses (legal, trades, hospitality) that rely on shared inboxes like info@ or sales@.

Quick setup plan with IDS Hosting

  1. Pick your plan and create users in the IDS client area.
  2. Point your DNS records (MX, SPF, DKIM, DMARC) — IDS assists with this setup.
  3. Migrate mailboxes — your old emails and folders are transferred automatically.
  4. Set up devices using IMAP/SMTP for mail and CalDAV/CardDAV for calendar and contacts.
  5. Switch over — new mail lands in OX App Suite once propagation completes.

Admin defaults we change on day one

  • Enforce strong passwords and 2FA on critical mailboxes.
  • Block auto-forwarding to free mail services.
  • Standardise email signatures for brand consistency.
  • Set up shared folders and rules to keep inboxes tidy.

Common migration questions

Will I lose my old emails?

No — your existing folders and messages migrate over.

Does it work with Outlook or Apple Mail?

Yes. It supports IMAP/SMTP for mail and CalDAV/CardDAV for calendars and contacts.

Can I keep my existing domain?

Yes, you just update your DNS settings.

Is cloud storage included?

Only on the Productivity plan, which adds OX Drive and the document suite.

How to log in

Once your setup is complete, log in through the IDS client area (under your OX App service) or directly via https://us.appsuite.cloud/ using your email address as your username.

Make the most of it

  • Use flags and folders for lightweight task tracking.
  • Create shared calendars for bookings or projects.
  • Set Send-as identities for shared mailboxes.
  • Enable vacation replies with a link to your contact page or WhatsApp.

Next steps

Want a cleaner, safer inbox and a better way to collaborate? IDS Hosting can set up OX App Suite, migrate your mail, and secure your communication in one go.

See OX App Suite Plans  |  Contact IDS Hosting

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