Whether you're a freelancer, small business, or growing team — email is your lifeline.
At IDS Hosting, we make it simple, secure, and professional.
We offer three reliable email solutions — designed for every type of user and business.
Whether you're just getting started or need advanced features for a growing team, our email hosting options offer the flexibility, performance, and reliability you expect. From standard mailbox setups to professional tools and full-featured productivity suites, we’ve got something to match how you work — and how much control you want over your email environment.
Each solution comes with built-in security, spam filtering, and dependable uptime — all backed by local support. Take a moment to explore the differences below and find the one that fits your needs best.
Reliable email powered by your hosting account. Ideal for small businesses needing basic, secure email with full cPanel control.
Perfect for growing teams and professionals who want modern, secure email — without needing web hosting.
A complete business communication suite with shared calendars, contacts, tasks, and more. 50Gb in total.
Still not sure which one to choose?
Our team can help you pick the best fit based on your business, device setup, and budget.
Can I keep my existing email address?
Yes. If you're migrating from another provider, we can help move your emails and keep your current address active without interruption.
Do I need a domain to use email hosting?
Yes. All our email solutions are for domain-based email (e.g. yourname@yourcompany.co.za). You can register a domain with us or use one you already own.
What’s the difference between cPanel Email, Pro Email, and OX App Suite?
Which email option is best for teams or multiple users?
Pro Email and OX App Suite are ideal for teams. They offer more storage, better collaboration tools, and easier access across devices.
Can I access my email on my phone or tablet?
Yes, all email types support IMAP and can be accessed via mobile apps. OX App Suite also includes mobile sync for calendar and contacts.
Is spam protection included?
Yes, all accounts include spam filtering by default. You can also upgrade to advanced email filtering if needed.
How much space do I get with each plan?
Can I increase mailbox size later?
Yes. Both Pro Email and OX App Suite allow for flexible upgrades. cPanel mailboxes may be limited based on your hosting plan.
Is there support if I get stuck?
Absolutely. Our local support team is here to assist — via ticket, phone, or WhatsApp.
Do I need to host my website with IDS to get email hosting?
Not at all. Pro Email and OX App Suite are completely standalone and work with any domain, even if your website is hosted elsewhere.
What happens if my mailbox runs out of space?
You’ll get alerts before reaching capacity. You can either clean up, archive, or upgrade your storage.
Can I set up autoresponders or email forwarding?
Yes. All email types allow basic features like auto-replies and forwarding. More advanced rules are available in Pro Email and OX App Suite.
Is my email data backed up?
Email accounts hosted via cPanel are backed up with your hosting account (if backup is enabled). Pro Email and OX App Suite offer reliable cloud storage. For critical accounts, we recommend an email backup add-on.
Do you offer email archiving?
Yes. Archiving is available as an optional add-on for compliance and long-term storage.
Can I use Outlook or Thunderbird?
Yes. All solutions support POP/IMAP and SMTP, so you can use any standard email client.
Can you help me migrate my existing email to your platform?
Yes — we offer a migration facility for both Pro Email Hosting and OX App Suite. If you're moving from another IMAP-based provider, we can assist in transferring your existing emails and folder structure. Just let us know during setup, and we’ll help guide the process. Please note: Migration is not available for cPanel Email accounts.
