Email SMTP

Email SMTP Services

Email SMTP Services is an important part of every business and can be overlooked to the possible detriment of the business as a whole without even knowing it can be a problem. SMTP service is primarily used for email marketing, but is becoming increasingly important for day to day business email. Getting your email to your client on time is of utmost importance. If you are battling to get emails to your clients, SMT services is the solution.

Email Marketing

IDS Now offers this service to be used by its clients and other interested parties to send bulk emails to there clients. Bulk emails can only be sent to opted in clients and users. Email SPAMMING is not accepted by us and we do not support it.

Acceptable Use and Terms

Its important to understand that this product is open to abuse, hence it comes with quite rigorous checks and balances, while it might be off putting it cannot be offered in any other way.  
When sending an email, your recipient must be either someone with whom you have a personal or professional relationship, or is a customer, member or subscriber of your business or organization, or who has specifically asked to receive your emails by opting in or signing up in some way, or someone who has bought a product or service from you in the past 18 months.
Its also important to go through the full terms of this product to see if your application will comply: Terms of Use of SMTP Relaying Service 

SMTP is the method used to send an email, hence SMTP services. This is a specialised service to send large quantities of emails or routine emails, but to make sure the emails are delivered, and able to monitor the delivery with feedback on what has gone wrong with the delivery if this info is required. there is a large amount of info that is available to monitor email delivery, but the main reason to use this service is to make sure your emails are delivered and on time, it is sent via email specialists who understand the details of this industry and pass this information on to us to benefit.

Email Sending

R 180 /month

Email SMTP Business

Emails/month: 10 000


30 days of email reporting


Track every email that you send, from start to finish, and get your emails into inboxes. See which of your valuable emails are bouncing or otherwise not reaching inboxes, and which recipients are unsubscribing or reporting your email as spam.
Email overage charged at R20/thousand

Email Campaigns

R 270 /month

Email SMTP Marketing

Emails per month: 40 000


50Mb Attachments


Suitable for Business Marketing Emailing. Full summary and  Activity reporting. Detailed Charts to understand email interactions. Bounce email reports and recording. Bounces to separate email account. Email statistics for opened, rejected, delivered, processed, hard and soft bounces. Create sub users for with configurable limits. Overage charge at R20/thousand.

SMTP Relay 100K

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SMTP Relay 250K

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SMTP Relay 500K

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SMTP Relay 1000K

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How to Send Emails:

Setting up SMTP Relay simply involves entering our SMTP server details into the settings of your email software (e.g. Outlook), or your code.

Will SMTP Relay work even if port 25 is blocked?

Yes – we are open on different SMTP ports (25, 80, 587, 2525, 8025). We recommend using port 2525, which is open from most locations. Try a different port number if port 2525 is blocked at your location.

TLS is available on the same ports, and SSL is available on ports 465 and 8465.

Can attachments be sent?

Send any attachments, up to 50MB per email.

Mailing rules for lists larger than 100:

  • Lists must be 100% opted-in. This means that you must have obtained the permission of your recipients to send them emails. Examples of lists that are not allowed are purchased lists, email addresses scoured from the internet, and marketing leads.
  • In addition, lists must be up-to-date, and have had emails sent to them recently (within the previous three months). We closely monitor the percentage of bouncing/invalid email addresses and take action where necessary.
  • An opt-out (unsubscribe) link must be placed at the bottom of each email which will allow the recipients to immediately remove themselves from the list.
  • Emails must not contain content related to the industries mentioned in the terms of service.

Are SPF records and DKIM included?

These are handled automatically with the addition of a few simple DNS records. We let you know exactly how these records should appear, directly from your Sender Domains page.

When should dedicated IP's be considered?

If your account has an allowance of at least 100,000 emails per month, we automatically assign a dedicated IP address to you. Below this email volume, a shared IP address is actually better for email delivery, as you may not be sending a consistent enough volume of emails for recipient ESPs (like Gmail) to judge your reputation.

Is SMTP Relay Authenticated and Secure?

All methods of authentication and security (TLS/SSL) is supported used by the major email providers.

Email Stats provided:

Stats provided are: Soft and Hard bounce rates - emails must not bounce! SPAM compliant rates, emails delivered, emails opened.

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